Designing AI That Protects Expertise
AI systems do not have to erode human skill. Designed deliberately, they can preserve and even strengthen it. Six practical design patterns, and the continuum that tells you where to keep practising.
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AI systems do not have to erode human skill. Designed deliberately, they can preserve and even strengthen it. Six practical design patterns, and the continuum that tells you where to keep practising.
Read moreFrom medicine to aviation to driving, the same pattern recurs: skills that are not practised atrophy, even among highly trained professionals. The business risk follows close behind.
Read moreAI delivers real productivity gains, but relying on it to do our thinking quietly reduces the mental engagement that builds and maintains skill. Here is what the research shows, and what it does not.
Read moreMost AI is designed to optimise tasks. But when it's built without reference to the expertise behind those tasks, it doesn't just fail to capture that knowledge; it can actively erode it.
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